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Customer Support

Overviews, Instructions, Questions and More

With Rug Doctor, a refreshed home is within reach. We want to help you get the most out of Rug Doctor products, so we’ve included handy overviews, instructions, FAQs and more for every single Rug Doctor machine and formula. Just select the product you want to know more about, and read on.

HOW TO RENT

 

What do you need in order to rent a Rug Doctor Carpet Cleaner? Is a credit card necessary? Deposit?

To rent a machine, you need at least two forms of identification, which can include a current driver's license, current passport, military ID card, student photo ID, credit card, state/DMV-issued photo ID, immigration card with photo or store check cashing card. Though Rug Doctor does not state that you need a credit card as one of your forms of ID, most stores will not rent a machine without a credit card. Deposits are not required at every store. If the store does require a deposit, the deposits vary.

What does it cost to rent a Rug Doctor Carpet Cleaner?

The smaller Rug Doctor machines rents for $29.99 depending on store and market area.

Where can I rent a Rug Doctor?

You can rent a Rug Doctor at over 40,000 locations, including most of your local grocery stores. Find your nearest rental location here

Help using a Rug Doctor kiosk at Wal Mart? 
Contact the Kiosk support team.


Please call 1-877-343-0588 (toll free)
Monday – Friday 6:30 a.m. – 12:00 a.m. Central Standard Time
Saturday – Sunday 8:00 a.m. – 12:00 a.m. Central Standard Time
Or email kiosk.support@rugdoctor.com

HOW TO RENT

 

What do you need in order to rent a Rug Doctor Carpet Cleaner? Is a credit card necessary? Deposit?

To rent a machine, you need at least two forms of identification, which can include a current driver's license, current passport, military ID card, student photo ID, credit card, state/DMV-issued photo ID, immigration card with photo or store check cashing card. Though Rug Doctor does not state that you need a credit card as one of your forms of ID, most stores will not rent a machine without a credit card. Deposits are not required at every store. If the store does require a deposit, the deposits vary.

What does it cost to rent a Rug Doctor Carpet Cleaner?

The smaller Rug Doctor machines rents for $29.99 depending on store and market area.

Where can I rent a Rug Doctor?

You can rent a Rug Doctor at over 40,000 locations, including most of your local grocery stores. Find your nearest rental location here

Help using a Rug Doctor kiosk at Wal Mart? 
Contact the Kiosk support team.


Please call 1-877-343-0588 (toll free)
Monday – Friday 6:30 a.m. – 12:00 a.m. Central Standard Time
Saturday – Sunday 8:00 a.m. – 12:00 a.m. Central Standard Time
Or email kiosk.support@rugdoctor.com