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Customer Support

Overviews, Instructions, Questions and More

With Rug Doctor, a refreshed home is within reach. We want to help you get the most out of Rug Doctor products, so we’ve included handy overviews, instructions, FAQs and more for every single Rug Doctor machine and formula. Just select the product you want to know more about, and read on.

GETTING STARTED

To get started with your Rug Doctor, fill a clean bucket with two gallons of hot water and mix in a quarter to half a cup of cleaning solution, depending on how dirty your carpet is.

 

You’ll want to pre-treat any areas that need extra attention. Use Platinum Spot & Stain Remover to treat stubborn stains and Platinum Urine Eliminator to handle animal messes.

 

It’s time to load up and get cleaning. Lift the lid and remove the white tank from the Rug Doctor, then pour your solution mix into the lower red tank. Place the white recovery tank back and snap the lid down, then check both the vacuum hose and coupler in the back of the machine to make sure they’re securely in place.

GETTING STARTED

To get started with your Rug Doctor, fill a clean bucket with two gallons of hot water and mix in a quarter to half a cup of cleaning solution, depending on how dirty your carpet is.

 

You’ll want to pre-treat any areas that need extra attention. Use Platinum Spot & Stain Remover to treat stubborn stains and Platinum Urine Eliminator to handle animal messes.

 

It’s time to load up and get cleaning. Lift the lid and remove the white tank from the Rug Doctor, then pour your solution mix into the lower red tank. Place the white recovery tank back and snap the lid down, then check both the vacuum hose and coupler in the back of the machine to make sure they’re securely in place.